DYNAMIC SECURITY
Client Support
Need help with something? You can reach us at (732) 985-3331 (option 3) or support@dynamicsec.com.
Your business has unique needs, and we want to make sure that we give you the support you need to have a successful security solution that keeps you and your business safe and protected. Take a look at our standard service arrangements to see how we can help.
CLIENT SUPPORT
Standard Agreements
Basic:
- Response guarantees
- Established labor rates
- System disaster-recovery backups
Preventative:
- All Basic features
- OEM software support
- Remote diagnostics
- Planned preventative maintenance scheduled on site
- Corrective maintenance
Full Service:
- All Preventative features
- Coverage of materials failure
- Accelerated response guarantee
- Preventative remote diagnostics